Frequently Asked Questions
Topics
Attire
The Maryland Theatre does not have a dress code for guests. Some event goers may be celebrating a special occasion and will dress up and others may wear more casual attire. We encourage patrons to wear comfortable and appropriate attire as well as footwear for the occasion. If you are unsure what to wear, we recommend business casual dress.
- Symphony Performance, Ballet, Premier of a Play, or Red-Carpet Event guests often wear Business Casual or Cocktail Attire
- Concert, Musical or Matinee Event: Guest wear a variety of attire, but often nice Jeans, Khakis, Blouse, Polo, or a Favored Band Tee
- Themed Movie Night: Costume or Cosplay is encouraged!
Self-Coat Check is available for each performance in the Lower-Level Lobby, or you may store your coat under your seat.
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Applause
The correct times to applaud a performance vary depending on the nature of the performance. While we encourage you to praise performers if you are unsure of when those times are, it is best to wait and follow the lead of other audience members.
- For a Symphony, the times to applaud are when the conductor takes the podium at the very beginning of the performance, when the conductor presents the orchestra, at intermission, and, of course, at the end of the performance.
- At a Dance Recital, applause is often encouraged, at the end of each performance unless specifically instructed to hold your applause by the Director of the Recital.
- Whereas for a ballet performance, often applause is held until intermission and the end of the program unless otherwise instructed by the Director of the Ballet.
Standing Ovations are appropriate at the end of all performances if so inspired!
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Directions
The Maryland Theatre is located at 21 S. Potomac Street, Hagerstown, MD 21740.
Patrons may be picked up or dropped off directly in front of The Maryland Theatre, but please no idling or parking during a performance or event.
From
Frederick, MD (East)
Merge onto I-70 W toward Hancock/Hagerstown. Merge onto US-40 W via EXIT 32B toward Hagerstown. Proceed for approximately 3 ½ miles, then turn left on North Potomac Street. In less than a quarter of a mile, The Maryland Theatre will be located on your right.
Baltimore, MD (East)
Merge onto I-695 W via EXIT 49B toward Towson/I-70. Merge onto I-70 W via EXIT 16A on the left toward Frederick. Proceed on 1-70 for approximately 60 miles to EXIT 32B onto Route 40 W in Hagerstown, MD. Proceed for approximately 3 ½ miles, then turn left on North Potomac Street. In less than a quarter of a mile, The Maryland Theatre will be located on your right.
Washington D.C. (East)
Merge onto the Capital Beltway/1-495 N toward Frederick/Baltimore. Merge onto 1-270 Spur N via EXIT 38 toward Rockville/Frederick. Take 1-270 N for approximately 25 miles to Frederick, MD. In Frederick, MD merge onto 1-70 W towards Hagerstown, MD. In 22 miles, take EXIT 32B onto Route 40 W. Proceed for approximately 3 ½ miles, then turn left on North Potomac Street. In less than a quarter of a mile, The Maryland Theatre will be located on your right.
Cumberland, MD (West)
Merge onto I-68 E/US-40 E toward Hagerstown, in approximately 36 miles take EXIT 82B to merge onto I-70 E toward Hagerstown. Proceed for about 25 miles and merge North towards Hagerstown/Harrisburg onto 1-81 via EXIT 26. In approximately 3 ½ miles, take EXIT 6A and merge onto US-40 E/Washington Street toward Downtown Hagerstown. In less than 2 miles, make a right-hand turn onto South Potomac Street, The Maryland Theatre will be located on your right.
Chambersburg, PA (North)
Merge onto I-81 S, traveling South approximately 20 miles and crossing over into Maryland. Take EXIT 6A and merge onto US-40 East/ Washington Street toward Downtown Hagerstown. In less than 2 miles, make a right-hand turn onto South Potomac Street, The Maryland Theatre will be located on your right.
Martinsburg, WV (South)
Merge onto I-81 N toward Hagerstown (Crossing into Maryland), in approximately 20 miles take EXIT 6A, and merge onto US-40 East/ Washington Street toward Downtown Hagerstown. In less than 2 miles, make a right-hand turn onto South Potomac Street, The Maryland Theatre will be located on your right.
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Encores
We know encores are an important part of The Theatre experience. Using lighters or matches to encourage performers are strictly prohibited.
We ask our patrons when encouraging performers to take the stage for an encore to applaud, cheer or utilize your cell phone light. Please make sure your cell phone remains silent and the screen brightness is turned down.
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Mobile Devices
Please no texting, talking or utilizing your devices once you have been seated for the event or performance.
All devices must be off or silent for performance. Prior to the performance start, encourage guests to reduce the brightness on their devices, including smartwatches, as the bright screens can be a distraction to performers and fellow patrons.
If you must utilize your device, we ask you to exit the event space and use your device in our lobby during a break but please, be sure to silence your phone before returning to your seat.
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Parking
The Maryland Theatre does not own or operate any parking facilities. Though in addition to on-street metered parking there are a variety of parking options within walking distance of The Maryland Theatre.
Arts & Entertainment Parking Garage
25 Renaissance Way
Hagerstown, MD 21740
Take your ticket with you! Patrons are encouraged to pay at the pay station, not the gate. Paying at the gate can lead to backups and long wait times to exit the garage. The deck is best reached of E. Washington, turning right onto Renaissance Way. Please note, this garage is often the first parking garage to reach capacity on performance and event nights.
The University District Parking Deck
25 N. Potomac Street
Hagerstown, MD 21740
Take your ticket with you! Patrons are encouraged to pay at the pay station, not the gate. Paying at the gate can lead to backups and long wait times to exit the garage.
Central Parking Lot
14 N. Potomac Street
Hagerstown, MD 21740
Metered parking, this lot accepts both, coins, and digital payments.
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Photography & Recording Policy
The Maryland Theatre does not have a set photography and recording policy as it varies from performance to performance. The policy will be announced prior to each performance. Theatre ushers & staff will use the following guidelines to ensure the requests of the performers are met.
- First offense, one verbal warning to patron.
- Second offense, patron will be told that if caught again they will be asked to leave.
- Third offense, patron will be asked to leave the performance with no ticket refund.
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Performance Etiquette
Arrive on time, patrons are encouraged to arrive 45 minutes prior to show time to allow for adequate time to park, enter and acquaint yourselves with the facility. Late arrivals may not be permitted to be seated until after an act, overture, or intermission.
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Performer Appreciation & Gifts
It is customary for friends, family members, and fans to present performers with flowers or gifts after a performance. The Maryland Theatre request that patrons refrain from bringing in confetti cannons, posters, balloons, or large gifts.
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Smoking & Vaping
- Smoking and vaping is prohibited inside the facility.
- Smoking and vaping is prohibited outside within 20 feet of doors and walkways.
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Lost or Left Items
The Maryland Theatre is not responsible for items lost or left behind. Patrons are encouraged check around their seats to ensure nothing is left behind. For assistance in locating an item, please contact our Box Office.
